A teenage beautician who was filmed punching and spitting on a Hindley St McDonald’s worker last week has accused staff of misdeeds, claim strongly denied by Maccas..
18-year-old Mia Miller from Adelaide went viral for all the wrong reasons this week when footage emerged of her allegedly punching a staff member in the head, spitting, and throwing a drink and other items at workers.
She claims the October 9 incident was exacerbated by McDonald’s staff, who refused her free water and allegedly initiated physical contact – a claim McDonald’s Australia denies.
“[I do], however, believe that the manager’s decision to physically assault me was unreasonable as I originally intended no harm towards him or his crew,” the young beautician said on Facebook after the video of the incident went viral.
“The decision to quite clearly push and hit me out of his kitchen was uncalled for and did not align with the job’s protocol.
“I acknowledge my massive part in this issue and apologise entirely for my part however believe no one in this situation was correct.”
She claimed to 7NEWS later in the week: “They could have just gave me a cup of free water, and none of this would have happened”.
A McDonald’s Australia Spokesperson rebuked Ms Miller’s claim saying the Hindley St employees acted per emergency response procedures.
“Anti-social behaviour is not tolerated in our restaurants, and we expect our people to be treated with respect at all times,” they said.
“We will always do our best for our customers, but we won’t accept abuse, intimidation, threats or violence towards our employees.
“We will continue to support all employees involved.”
In the video, Ms Miller appears to hurl herself at the counter several times, accusing a manager of hitting her.
“You hit me in the face, bro,” she is heard saying.
“No, I did not,” The manager responds emphatically.
“Yes you f***ing did. There’s a video, you stupid f***,” Ms Miller says.
Ms Miller was charged with disorderly behaviour, two counts of aggravated assault and committing a prohibited act with human biological material.
The latter carries a maximum sentence of up to seven years in jail under strict new South Australian laws to stamp out the abuse of retail staff.
Ms Miller’s matter is in court on November 24.