Budget airline Bonza has again failed to get off the ground, as negotiations with aircraft lenders have stalled. In a statement, Bonza announced all flights from May 8 to 14 would be cancelled and staff would remain stood down in the period. This comes after Bonza administrators Hall Chadwick announcedContinue Reading
Domestic travellers should be compensated when airlines delay or cancel flights, or when their luggage is lost or damaged in transit, the Coalition have demanded. Under the “Pay on Delay” private senators Bill – introduced by opposition transport spokeswoman Bridget McKenzie and now being debated in the Senate – newContinue Reading
In a few short years, Qantas has gone from one of the country’s most beloved brands to one of the most distrusted. Fuelled by accusations of ripping off loyal customers in favour of record profits and huge executive payouts, the flying kangaroo is left with a mountain to climb asContinue Reading
Analysis of domestic flight data in the United States puts the performance of Australia’s two largest airlines to shame and reveals passengers are being treated as mugs, experts say. Wednesday was the busiest day ever for air travel in America, with a staggering 51,332 domestic flights taking off and landingContinue Reading
Australia’s consumer watchdog has accused Qantas of failing to address accusations it sold thousands of tickets for cancelled flights as the hotly-anticipated legal battle commenced in the Federal Court. The Australian Competition and Consumer Commission launched legal action against the airline in August, claiming it sold tickets for cancelled flightsContinue Reading
Qantas has denied breaking the law over the ghost flight scandal and accused the consumer watchdog of failing to understand the “reality” of the airline industry. Australia’s top consumer watchdog the ACCC has filed a lawsuit in the Federal Court, alleging Qantas sold thousands of tickets on already cancelled flights,Continue Reading
A second class action lawsuit over Qantas’ handling of cancelled pandemic fights has been flagged, a court has been told. Echo Law lodged a case in the Federal Court seeking refunds and compensation for passengers whose flights were cancelled due to Covid-19 in August. But during a case management hearingContinue Reading
All three current MPs appearing on Monday’s episode of Q+A admitted to maintaining exclusive Qantas chairman lounge memberships despite criticising the airline for alleged misconduct. Only moments after stating he was “trying not to” fly with Qantas as a “statement” against the airline’s practices, National MP Kevin Hogan revealed heContinue Reading
Australia’s biggest travel agent has blamed a government decision to block more flights into Australia for the cost of air travel. Flight Centre has launched an advertising campaign against the Commonwealth’s move to block Qatar Airways from adding more flights into Australia. The federal government said its decision to blockContinue Reading
Australia’s consumer watchdog will target a $250m payout from Qantas over allegations the national carrier lied to customers about cancelled flights. ACCC chair Gina Cass-Gottlieb revealed the penalty target in an interview with ABC’s RN program. “The highest penalty to date against a breach of the Australian consumer law wasContinue Reading