Qantas has announced it will invest a further $80 million — on top of its budgeted $150 million — to further improve its customer service. In a market update on Monday, the national carrier said the investment will address a number of “customer pain points” including “better” contact centre resourcingContinue Reading
An Australian beach has taken out the top spot on a list of the most mispronounced beaches and beach resorts in the world. An analysis of how many times the most popular beaches, landmarks, museums and nature spots had been searched on pronunciation dictionary Forvo, revealed Peregian Beach, near NoosaContinue Reading
A forbidden “island of ghosts” which has the remains of 160,000 cremated corpses in its soil has been left abandoned for the last 55 years. The small Italian island of Poveglia, located between Venice and Lido in the north of the country, remains closed to visitors unless granted special permission,Continue Reading
A tiny island in Europe has won fans with celebs – despite barely anyone living there. Lopud is an island off the coast of Dubrovnik in Croatia which is home to just 200 locals. It takes just 55 minutes by boat to get to it, with daily services making itContinue Reading
A fig ripple flavoured ice cream with “large swirls of fruit and jammy syrup” has been crowned Australia’s best creamy treat, while a Tasmanian cheese with a “crumbly open texture” has been singled out for glory in an awards rundown that gives foodies their next must-try tastes. Judges at theContinue Reading
A passenger on a packed flight in India was arrested after he tried to open an emergency door midair to jump, police said. Officials said Biswajit Debnath, 41, fiercely attempted to force open the emergency doors of an aircraft during a domestic flight from Guwahati to Agartala in India onContinue Reading
A few months ago Natalie Bassingthwaighte thought cruises were for retirees. Flash forward to now and the outgoing Australian singer and actress is already planning a cruise for her 50th birthday in two years after a European summer sailing the Mediterranean blew her mind. “It completely took me by surpriseContinue Reading
New York Times columnist David Brooks has apologised for putting out a widely mocked social media post complaining about the price of his airport restaurant bill. “I screwed up. I should not have written that tweet,” Brooks said during Friday’s episode of PBS NewsHour. Brooks courted ridicule and derision onContinue Reading
A Northern Territory man has been sentenced to 16 months in prison after a wild mid-air brawl on a flight earlier this year. The 24-year-old was among four passengers arrested on the flight from Cairns to Groote Eylandt, off the east coast of the NT, on April 20. At theContinue Reading
Australian travellers have been forking out far more to jetset overseas than they were four years ago, and despite calls for change there is little reprieve on the way. Just two years ago, flyers looking to score return flights to Europe for the summer season could do so for asContinue Reading