Australia’s communications and media watchdog has launched legal action against Optus over the 2022 data breach, in the latest blow for Australia’s second biggest telco. The Australian Communications and Media Authority has filed proceedings in the Federal Court, alleging Optus “failed to protect the confidentiality of its customers’ personal informationContinue Reading

Australians struggling to pay their phone and internet bills have been thrown a lifeline, with new rules to make it mandatory for telcos to do more to provide financial hardship assistance. An Australian Communications and Media Authority report from last year found 2.4 million Australian adults had experienced financial difficultyContinue Reading

Telstra has been fined $300,000 for failing to provide accurate details of thousands of customers to a database that is critical to the emergency warning system. The database, known as the Integrated Public Number Database (IPND), is used by triple-0 to help locate people in an emergency, to warn AustraliansContinue Reading

The millions of Australians and thousands of businesses left without phone and internet service during the crippling Optus outage are being asked to make submissions to a government-led review aimed at better safeguarding the country in case of future incidents. About 10 million people, and 400,000 businesses, were impacted duringContinue Reading