Unsuspecting Aussies are being duped by opportunistic scammers pretending to be nbn employees in a scam targeting businesses and residents in areas where actual technicians are carrying out fibre upgrades. Last year, about 1,800 Australians lost more than $1.2 million to scammers pretending to be nbn employees in a remoteContinue Reading
A map splattered in red blotches indicating countless “dead spots” across the Telstra 4G network has unveiled the scale of the telco’s widespread and long-running outages. Thousands of customers across Sydney’s eastern suburbs including Coogee, Kingsford and Maroubra, have been told to wait nine days – from 9.22am on FebruaryContinue Reading
Optus boss Kelly Bayer Rosmarin has apologised to customers as she was lashed over her “pretty lousy” response to an outage that left more than 10 million Australians cut off from phone and internet services. The embattled chief executive appeared before a parliamentary hearing alongside network business chief, Lambo Kanagaratnam,Continue Reading
The fallout from the Optus outage has gone from bad to worse, with comments the telco’s chief executive made about a small business affected by the blackout prompting an accusation that she’s “out of touch”. CEO Kelly Bayer Rosmarin started an apology tour hours after the telecommunication provider’s network firstContinue Reading
It’s understood the outages are impacting carriers and fixed networks, meaning businesses that use the telco are without EFTPOS. Reports of impacted trade are flowing in across the country. The Whyalla Central Deli in remote South Australia is one of the countless Australian businesses somehow getting online to inform theirContinue Reading
A record number of “data-hungry” families could have access to faster internet under a plan to replace unreliable connections. Two million homes are now eligible to request an upgrade to their old cooper services with full-fibre at no additional cost. But it comes with a catch: Households must take outContinue Reading
Debate has raged over a rental set up bill that a landlord has demanded be paid by their new tenant, despite it being a one-off payment that will stay with the property into the future. The property has yet to be occupied by tenants and, as such, has not yetContinue Reading
CommBank is being accused of “hypocrisy” after ordering staff back to the office, stressing the importance of face-to-face interactions — even as it closes branches and forces customers online. With the nation’s largest bank facing a staff revolt over the working from home crackdown, many online pointed out the irony.Continue Reading
Desperate locals in a low-income part of regional Victoria have detailed how the mass closure of bank branches in their area has negatively impacted their community. A Senate inquiry into regional and rural bank closures was held in Sale, east of Melbourne, on Thursday where local government officials and bankingContinue Reading