Telstra boss Vicki Brady has apologised to the family of a Melbourne person who died during a “technical incident” that affected triple-0 services for more than an hour. Multiple states were affected during Friday morning’s outage, which impacted 148 of nearly 500 calls between 3.30am and 5am. In one case,Continue Reading
Joe Hockey has unleashed on spy boss Mike Burgess after the ASIO chief made the “extraordinary” claim that an unnamed Australian politician had “sold out” their country to a foreign adversary. The former Treasurer and US ambassador told 2GB’s Ben Fordham that Mr Burgess — the Director-General of the AustralianContinue Reading
A map splattered in red blotches indicating countless “dead spots” across the Telstra 4G network has unveiled the scale of the telco’s widespread and long-running outages. Thousands of customers across Sydney’s eastern suburbs including Coogee, Kingsford and Maroubra, have been told to wait nine days – from 9.22am on FebruaryContinue Reading
The country’s top spy has warned of the rapidly increasing danger of espionage and foreign interference, revealing a former politician “sold out their country” to spies for a foreign actor that uses professional networking sites to target Australians with privileged information. In a rare insight into the workings of theContinue Reading
Thousands of Westpac and St George customers across most states have reported being affected by a network outage only days before the Christmas holidays. At least 2700 people have reported their Westpac online banking services are not working as of 11.30am on Tuesday, according to Down Detector. In twin statements,Continue Reading
Doubts continue to swirl around the idea of former NSW premier Gladys Berejiklian taking over the top job at Optus after its chief executive resigned. The embattled telecommunications company’s former chief Kelly Bayer Rosmarin announced she was stepping down on Monday after overseeing two major crises in just 13 months.Continue Reading
The parent company of Optus has broken its silence on last week’s nationwide blackout, denying responsibility for the communications wipe-out that alienated millions of Australians and put future government contracts under review. Singtel, the Singaporean telecommunications conglomerate that owns Optus, said on Thursday a routine upgrade was not the causeContinue Reading
Optus has revealed the cause of an outage that crippled the nation, leaving millions of customers without phone or internet reception and affecting thousands of businesses. Last Wednesday’s nationwide outage has been blamed on changes to “routing information” following a software upgrade at the telco. “At around 4.05am Wednesday morning,Continue Reading
Optus has announced its compensation package for customers affected by its communications outage, but that hasn’t stopped scammers from targeting its victims. ScamWatch issued a warning on Thursday about a new hoax that masquerades as an offer of compensation for victims of the Optus outage. “Hi there, we apologise forContinue Reading
Today, millions of Optus customers woke up to find that their Optus services weren’t working. Businesses couldn’t process payments, trains in Melbourne had service disruptions, ambulances in Victoria couldn’t call people back if they needed more information. All major hospitals in Victoria were affected by the outage, as were hospitalsContinue Reading