The boss of Optus’ network operations has resigned four months after a widespread outage at the telco giant disrupted the lives of millions of Aussies. In a statement the embattled telco confirmed Lambo Kanagaratnam, the managing director of the Optus network, had left the company on Friday. His departure marksContinue Reading
Smirking and laughing while taking a dig at a devastated small business owner was likely not the response Australians expected from the boss of Optus on the day its network collapsed. But that’s precisely what Chief Executive Officer Kelly Bayer Rosmarin did, marking the beginning of the end of herContinue Reading
The parent company of Optus has broken its silence on last week’s nationwide blackout, denying responsibility for the communications wipe-out that alienated millions of Australians and put future government contracts under review. Singtel, the Singaporean telecommunications conglomerate that owns Optus, said on Thursday a routine upgrade was not the causeContinue Reading
Telstra has gained new customers following the 14-hour Optus outage last week, the nation’s biggest telco has confirmed. But the exact number of disgruntled customers defecting from Optus this time around was yet to be determined. Speaking at the annual investor day, Telstra chief executive Vicki Brady said it wasContinue Reading
Optus has revealed the cause of an outage that crippled the nation, leaving millions of customers without phone or internet reception and affecting thousands of businesses. Last Wednesday’s nationwide outage has been blamed on changes to “routing information” following a software upgrade at the telco. “At around 4.05am Wednesday morning,Continue Reading