Freshly minted Qantas chief executive Vanessa Hudson has issued a second apology as the airline’s woes continue to mount, promising to make changes to win back customers’ trust and rebuild the company’s flagging reputation. Ms Hudson took the reins at Qantas earlier this month after former chief executive Alan JoyceContinue Reading

Embattled airline Qantas has bolstered its relationship with a global management consulting firm to help restore its souring public standing. Sources said the Qantas, which had a longstanding relationship with strategic consulting outfit Boston Consulting Group (BCG) , had ramped up its partnership in recent weeks to help navigate theContinue Reading

All three current MPs appearing on Monday’s episode of Q+A admitted to maintaining exclusive Qantas chairman lounge memberships despite criticising the airline for alleged misconduct. Only moments after stating he was “trying not to” fly with Qantas as a “statement” against the airline’s practices, National MP Kevin Hogan revealed heContinue Reading

Australia’s national carrier, Qantas Group, has announced a record full-year underlying profit of $2.47bn, representing a dramatic financial turnaround for the country’s largest airline. The result is the company’s first profitable result since FY2019 after it incurred more than $7bn of statutory losses during the pandemic. After tax, Qantas statutoryContinue Reading