Smirking and laughing while taking a dig at a devastated small business owner was likely not the response Australians expected from the boss of Optus on the day its network collapsed. But that’s precisely what Chief Executive Officer Kelly Bayer Rosmarin did, marking the beginning of the end of herContinue Reading
Optus boss Kelly Bayer Rosmarin has apologised to customers as she was lashed over her “pretty lousy” response to an outage that left more than 10 million Australians cut off from phone and internet services. The embattled chief executive appeared before a parliamentary hearing alongside network business chief, Lambo Kanagaratnam,Continue Reading
The parent company of Optus has broken its silence on last week’s nationwide blackout, denying responsibility for the communications wipe-out that alienated millions of Australians and put future government contracts under review. Singtel, the Singaporean telecommunications conglomerate that owns Optus, said on Thursday a routine upgrade was not the causeContinue Reading