software upgrade

Optus customers defect to Telstra after outage

On: November 14, 2023

Telstra has gained new customers following the 14-hour Optus outage last week, the nation’s biggest telco has confirmed. But the exact number of disgruntled customers defecting from Optus this time around was yet to be determined. Speaking at the annual investor day, Telstra chief executive Vicki Brady said it wasContinue Reading

Optus outage: Telco reveals cause of massive outage which crippled nation

Technology

By: admin

On: November 13, 2023

Optus has revealed the cause of an outage that crippled the nation, leaving millions of customers without phone or internet reception and affecting thousands of businesses. Last Wednesday’s nationwide outage has been blamed on changes to “routing information” following a software upgrade at the telco. “At around 4.05am Wednesday morning,Continue Reading